WhatsApp Appointment System
Automated WhatsApp appointment scheduling and booking management
Enable patients and clients to book, reschedule, and confirm appointments 24/7 without front-desk overhead. Tailored for medical clinics, aesthetics practices, auto repair shops, and dealerships. Two-way real-time synchronization with Google Calendar and ERPs to cut no-shows by up to 65%.
Illustrative demo
An example of what we can build
Illustrative demo with sample data: it is not a ready-made product. We build each system to fit your operation, and the modules, rules and integrations are defined in the discovery phase.
Automatizá procesos reales sin riesgo de que te bloqueen la línea
Los bots no oficiales (código QR / WhatsApp Web) incumplen los términos de WhatsApp y el número puede quedar bloqueado. Con la API oficial de Meta tu empresa opera dentro de sus políticas, puede solicitar la verificación de la cuenta y conectar el chat con sus bases de datos o su ERP.
El cliente no tiene que escribir: toca un botón y avanza en el circuito de compra o pago.
Cada pedido o turno impacta en tiempo real en SAP, Tango, Odoo o Google Calendar.
Conectado a la Cloud API que aloja Meta, con plantillas aprobadas y opt-in de tus clientes.
Benefits
Why Deepyze for your WhatsApp Appointment System?
We work with industry best practices to guarantee real results.
24/7 frictionless conversational booking
Clients browse availability by specialist, branch, or service and confirm their booking in under 60 seconds directly in WhatsApp, eliminating phone tag and hold times.
Smart reminder notifications: reduce no-shows by up to 65%
Automated 48h and 24h reminders with interactive 'Confirm Attendance' or 'Reschedule' buttons, freeing up unused slots well in advance.
Real-time Google Calendar & medical/industrial ERP sync
Instant two-way synchronization. If front-desk staff books a slot internally, the bot blocks the window in milliseconds, avoiding double bookings.
Self-service rescheduling and waitlist automation
Patients can modify appointments in chat. When a cancellation occurs, the system automatically alerts waiting list candidates to backfill the opening.
Insurance, intake documents, and prep validation
The bot collects insurance cards, medical referrals, vehicle model details, or pre-procedure questionnaires before locking in the reservation.
Multi-location support & dynamic procedure duration
Manages complex agendas across multiple branches, doctors, or service bays with dynamic slot sizing tailored to each procedure or treatment type.
Process
How we build your WhatsApp Appointment System
A clear and transparent method so you always know which stage your project is at.
- 1
Schedule mapping & business rules
We analyze practitioners, specialties, branch locations, procedure lengths, buffer times, and cancellation policies.
- 2
Calendar & practice management API integration
We connect Google Calendar, Outlook 365, or specialized healthcare/auto shop ERPs with atomic locking mechanisms.
- 3
Conversational flow & HSM reminder setup
We design the interactive booking journey on WhatsApp, register HSM templates with Meta, and configure reminder triggers.
- 4
End-to-end testing & operational launch
We run concurrent booking load tests, test waitlist backfills, and onboard your staff to work in sync with the bot.
Pricing
How much does it cost?
It depends on the scope: we define it together in a free discovery meeting and send you a fixed-price proposal.
FAQ
Frequently asked questions about WhatsApp Appointment System
How does the system prevent double bookings?
We apply atomic database locks and API verification. When a user selects a time window, that slot is reserved for 5 minutes during data entry. If booking fails or times out, it is released instantly.
How much does a WhatsApp appointment booking system cost?
It depends on the scope: we define it together in a free discovery meeting and send you a fixed-price proposal. Key factors are the number of locations and physicians, insurance intake and EHR/ERP integration.
Does it integrate with our existing clinic or auto repair software?
Yes. If your software provides a REST API, webhook endpoints, or accessible database connections (PostgreSQL, MySQL, SQL Server), we build a bidirectional sync layer.
What happens when a patient reschedules or cancels?
Reminders include a 'Reschedule' button. The bot presents alternative slots for that doctor, adjusts the calendar in real time, and alerts staff while offering the slot to waitlisted patients.
Can the bot collect upfront deposits to secure the booking?
Yes. We integrate payment rails (Mercado Pago, Stripe, direct wire transfers) to place bookings in a 'Pending' state until the webhook validates payment capture.
Can the system send pre-appointment instructions (fasting, documents)?
Yes. Specific prep instructions are automatically attached to the confirmation message according to the service booked (e.g. fasting for lab tests, clean vehicle for tinting).
Products we built
Our own software, running in production
- Fixed price
- We quote with closed scope and price. You know what it costs from day one, no surprises.
- The code is 100% yours
- When we finish, the repository, the infrastructure and the documentation are entirely in your name.
- Same time zone
- We work South American business hours. Meetings and answers with no time-zone delays.
- Proposal in 24-48 h
- After the first meeting you get a detailed written proposal, with no commitment and no fine print.
Damián Oliva
Founder of Deepyze
You work directly with the person who builds. Years building digital products in LATAM, Google Cloud Machine Learning certified.
Meet the founderReady to start your WhatsApp Appointment System project?
Tell us your idea and we'll prepare a no-commitment proposal in 24 hours.